Wednesday, March 2, 2011

Small business advertising the 3rd grade way

Out of the mouthes of babes... My eight year old's 3rd grade social science book is a source of inspiration this week. To the statement: Advertising can be done in the following ways... she (and I expect most of her peers) noted four:
a) Signs
b) Television
c) Internet
d) Radio

What, no newspapers or magazines? The medium just isn't on the radar for the next generation of purchaser, if 25 nine and 10 year olds are any reliable sample!

It's no wonder that, according to to an articule by Eric Beecher on Crikey, "Google now generates more ad revenue than the entire Australian radio industry; a lot more than the three Fairfax flagship newspapers combined; more than any of Australia’s TV networks; almost as much as all magazines in Australia."

Google and the internet is the reality for so many people now. Still, regardless of who's getting the ads, the fact remains that only about half of all advertising efforts get results (phone enquiries, leads and ultimately sales). It's just that most small businesses don't know which half.

The answer? Know your 'ideal customer' and get inside their head. Once you understand who they are and why they buy, then you can focus on the message and the medium you'll use to target them.

If anyone needs a sample of 3rd graders, have I got a group for you!

All success.

Margie

Monday, February 28, 2011

Small business the third grade way

Flicking through my eight year old's third grade books, there it was, in black and white. A small business mantra, Third Grade style.

I was intrigued, not for the fact that the small business owners I work with don't know this stuff. After all, it was aimed at Third Graders!

Rather, it was a good elementary run down of what needs to be successfully linked to "properly satisfy the needs and wants of the population".

I wondered how many of us really take the time to think through the links and what they mean for our businesses.

Here's what kids are taught in Third Grade:

1. When a person or company wants to produce goods or services, they first need to find out if there is a demand or market for the product or service.
2. The next thing they need to do is to find out the availability of the goods or services.
3. Then they need to get the equipment and labour force together.
4. Suppliers of materials need to be contacted and business arrangements made.
5. Once the goods or services are ready for sale, the company or person has to find places to sell and advertise their goods and services.

Funny how we get can caught out not by making the process of doing business more complicated than it probably should be.

It might just pay us small business owners to regularly refresh these five points in our minds. Then, we might just make it through to Fourth Grade!

All success,

Margie

Monday, January 31, 2011

Cash flow success

Even profitable businesses can go bust if you don’t have cash in the kitty to pay for things. Often it’s all about timing. But the timing issue is why cash flow rates right up there as one of the biggest stresses of small business.

So how can you guarantee your cash flow success?

I spoke with management expert Graham Godbee about this while writing The Small Business Success Guide. He thinks the best way to protect your business from crashing without cash is to do a cashflow forecast. Simply, you work out how much cash - petty cash and cash in the bank - your business has on hand.

There are some good cash flow forecast templates available online. I like a cash flow forecast template from the NT government in Australia for its simplicity.

Step 1
“You can include some cash equivalents like short term bank bills you own (not borrowings) and maybe some publicly listed shares that can be readily liquidated,” says Godbee. Write it all down.

Step 2
Then look at how much cash it takes to keep your business actually operating on a daily or weekly basis. The timing will depend on when major cash flows (both in and out) are expected in your business.

Godbee tells the story of a firm that pays its workers each fortnight. It should make its cashflow periods two weeks apart: “If it uses monthly periods, it may find it does not have the cash to pay wages one pay day in the middle of the month.”

Step 3
Then “ask yourself some basic questions about your future: what if you increase your sales; what if customers delay payments; what if you expand and buy some new equipment; what if costs rise; what if sales or prices fall; and so on? If you are in dire straits, it’s imperative that you work out where you’re at in terms of your cashflow.”

Step 4
As well as looking at how much cash is in your bank account, Godbee says it’s wise to look at things like the investments and assets that you can easily liquidate if you had to, and how much is left in unused lines of credit. “Are additional borrowings possible and sensible (possibly not on both counts if the company is in severe distress)?” he asks.

Put together an accurate cashflow forecast and it’ll take a lot of the stress out of your operation. “If you want to stay in business, if you want to impress your bank manager and if you want to keep your personal assets, then do your cash flow forecast!” suggests Godbee.