Teams under pressure

Watching MasterChef Australia tonight, it was amazing to see how the teams handled being put under pressure. As in any business, some people handle it, and others don't.

In small business, it's so important to know who in your team can and can't handle the heat in the kitchen. If you push someone the wrong way, their performance, and your product or service, will suffer.

So what's the key to getting a team to cook up a storm together? Here are my top two tips (there are more in Chapter 21 of The Small Business Success Guide):

1. Every month, ask your team for their suggestions on how you can do things better. It's an inclusive way to lead and you might be surprised by what comes out of a positive brainstorming session.

2. Lead by example. Be fair and honest in all your dealings with staff. And create a work environment where everyone knows your vision and that flexibility is a bonus to be worked for. If you've had a win, go home early, and allow your team do the same. Create an environment that doesn't just pay lip-service to the notion of work-life balance. It's a great motivator.

You'll be amazed at the results.

Margie